CSC operates a computer-assisted telephone interviewing (CATI) facility. This system enables precise control over the order of questions and the range of legitimate responses so that invalid or inappropriate responses are avoided. Information is also automatically entered into data files while interviews are being conducted.

CSC also maintains a system that creates paper surveys whose information can then be scanned into the computer, eliminating manual data entry. In addition to optical mark recognition (e.g., scantron forms), this system also provides hand print (ICR), machine print (OCR), and barcode recognition.

The CSC uses Survey Select to conduct Internet surveys.

The CATI system, the scanner system and Internet Software System enable CSC to design and execute surveys in a timely manner, save money, and improve data accuracy.

The staff of CSC is highly trained and dedicated. The consultants, field supervisors, sampling personnel, statistical experts, computer technicians, and interviewers are experienced to ensure that professional excellence is maintained for every client.